Last updated: September 2026

At We Are Magnetic, we respect your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or get in touch with us.

Information we collect

We may collect personal information that you choose to provide to us, such as your:

Name
Email address
Phone number
Company or organisation
Information you provide when making an enquiry or requesting our services

We may also collect limited information about how you use our website, such as your IP address, browser type, device information, pages visited and general website activity.

This may be collected through cookies, analytics tools or similar technologies.

How we use your information

We use personal information to:

Respond to enquiries and communicate with you
Provide quotes, proposals and our services
Manage our relationship with clients and suppliers
Improve our website, services and customer experience
Understand how people use our website
Send marketing communications where you have chosen to receive them
Meet our legal and regulatory obligations

We will only use your personal information for purposes that are reasonably connected to the reason it was collected, or where we otherwise have a lawful basis to do so.

Cookies and analytics

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use the site.

We may use services such as Google Analytics or other third-party analytics and advertising platforms. These services may collect information about your visit to our website in accordance with their own privacy policies.

You can control or disable cookies through your browser settings. Some website functionality may not work as intended if certain cookies are disabled.

Sharing your information

We do not sell or rent your personal information.

We may share information with trusted third-party providers where necessary to operate our business or provide our services. This may include website hosting, analytics, email, cloud storage, accounting, payment or other business service providers.

Where we use third-party providers, we take reasonable steps to ensure they handle personal information appropriately.

We may also disclose information where required or permitted by New Zealand law.

Keeping your information secure

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of storing or transmitting information online is completely secure, so we cannot guarantee absolute security.

How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, or as required by law.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

Your privacy rights

Under the Privacy Act 2020, you have rights in relation to the personal information we hold about you.

You can ask us:

What personal information we hold about you
For a copy of that information
To correct information that is inaccurate or out of date
To stop receiving marketing communications from us

We may need to verify your identity before providing access to or making changes to personal information.

If you believe we have not handled your personal information appropriately, please contact us so we can investigate and address your concerns.

You also have the right to make a complaint to the Office of the Privacy Commissioner if you are not satisfied with how we have handled your personal information.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or privacy obligations.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

Contact us

If you have any questions about this Privacy Policy, want to access or correct your personal information, or have a privacy concern, please contact us:

We Are Magnetic
Christchurch, New Zealand
Email: hello@wearemagnetic.co.nz
Website: wearemagnetic.co.nz